Which term means sharing information clearly between patients and providers?

• A. Documentation
• B. Confidentiality
• C. Communication
• D. Ethics

Answer: (C)

Clear and effective exchange of information between patients and providers is what this item is about. Communication means not just sending information, but making sure the message is understood by both sides through a two-way dialogue. It involves using plain language, avoiding or explaining medical jargon, asking clarifying questions, and confirming understanding (for example, using teach-back). This practice supports informed decisions, safety, and satisfaction with care because patients know what to do and why. Documentation, confidentiality, and ethics relate to recording information, protecting privacy, and guiding moral practice, respectively, but they do not capture the process of sharing information clearly and ensuring understanding between patient and clinician.